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800-42C-KIDZ (800-422-5439)

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Shipping and Return Policy

International Shipping
We offer international shipping to almost every country for select items. Please email to request shipping options, cost and eligibility. 

At CapitalKidz, the customer truly comes first. We are dedicated to providing our customers with the knowledge to make informed decisions about their baby needs, while providing them with the lowest price.

Free Shipping
Free shipping applies to addresses within the Contiguous US. Please feel free to request a shipping quote to PR, HI, AK, GU, APO and FPO.

Shipping Policy
Most orders received before 2:00 P.M. EST will usually ship the same business day. Most baby products ship from our Baltimore, MD warehouse. 

Return Policy
All items must be returned within 30 days from the date of purchase and with all of their original packaging and please remember that returned items must be brand new and completely unused. If your item was shipped to you inside a shipping carton or bag, it must be returned in the same fashion. Once received, we will refund your entire payments less the actual outbound shipping incurred by Capital Kidz. Items which are returned not in new condition or have been assembled and need to be repackaged may be subject to a restocking fee or in some cases, may not be returnable. Items which are defective within 30 days from the date of purchase may be returned once approved by our customer service personnel. Should you need to return your item please be sure to request a return authorization prior to returning to us. Items which are drop shipped direct from a manufacturer to the customer are not returnable. Health and Hygiene products are not retunable by law. Please feel free to email us with any questions you may have at

PLEASE NOTE: On all refunds, we will deduct the actual shipping that incurred in shipping your products. If you are returning a product for which you received Free Shipping, the shipping costs that CapitalKidz incurred will be deducted from the refund total.

Do you have a question about your order status or purchase you are considering?

  • Phone: 800-42C-KIDZ (800-422-5439)
  • Store Address:

    7673 New Hampshire Ave.
    Takoma Park, MD

    Warehouse Address:
    2600 Georgetown rd.
    Baltimore, MD

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